Read below to view testimonials from the people who know us best: our customers!
(5.00 / 5) of 3 reviews
Dec 16, 2016 by
Friendly, helpful, communicative!
Be aware that TMR Automotive has moved to a bigger facility right down the street from its original location. The new address is 138 Norwich Ave Norwich Ct 06360. The shop is on the corner of Route 12 (Norwich Ave) and Hunters Road in Norwich. The new location is around a mile north of the old one. And located on the left side of the street. TMR will get the above photo updated to their new location soon.
Dec 16, 2016 by
Experts, professionals, and nice!
TMR Automotive has worked on my 2001 Subaru Forester several times. I have used several different mechanics in the Norwich area and TMR Automotive is BY FAR the best repair shop I have been to. The owner, Mike Burgess, is an extremely competent, certified master technician. His knowledge of the automotive field is extremely impressive. TMR also has the most reasonable and fair prices out of all the places I have done business with. TMR has saved me literally thousands of dollars. Every time I have had a problem TMR has accurately diagnosed the issue and effected repairs quickly without any additional costs or fees. I couldn't offer a higher recommendation. TMR Automotive beats all others hands down.
Dec 16, 2016 by
All work done accurately & quickly
I've always had a lot of trepidation when it came to finding someone I could trust to work on my vehicles. I've been burned a # of times as I'm sure you have been too. In fact I've already written about one experience (you can see it on yelp) where I felt I really got screwed. So when I got a glowing recommendation about a guy and his business from the manager of the tire shop in town I was more then a bit skeptical. But I had a real problem. The struts in my car were destroyed... The car was dangerous to drive... I had to have it fixed... So I took a shot. As soon as I spent a few minutes talking with Mike at tmr automotive I knew I was in good hands. He walked me through and explained the problem, showed me the details and told me what was needed. (little did he know I already had 2 quotes and I knew exactly what the problem was) So I was prepared.... BUT what I wasn't prepared for was the price he quoted me. GHESH I almost fell over... The price he quoted me beat all the other prices of the other shops in town for an excellent job, done quickly and extremely well. This is what I learned... The other guys all priced it the same way. They looked at their "book" and quoted me right out of the standard price book. Now Mike at TMR... He does things differently. He used his 25 years of experience to take a hard look and evaluated the REAL situation. So he priced it based on reality NOT the way the standard industry does it. That's exactly why he gave me a true SOLID & FAIR price. I pulled the trigger and let him get started. What an awesome job. I was so thrilled I immediately brought my other car to him. I can comfortably say this is the place I'll be bringing my cars to hands down. So if you're like me and a bit skittish when it comes to auto repair places you really need to visit TMR and tell Mike I sent you. But before you call him check out the prices of your current guy and then call Mike. I'm sure you'll be happy you did.